Terms of service

Terms of Service

Last Updated: January 2026

Welcome to Dhaara Earth. These Terms of Service ("Terms") govern your access to and use of our website www.dhaaraearth.com (the "Website") and the purchase of products from us.

By accessing, browsing, or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Website.

1. About Dhaara Earth

Dhaara Earth is an Indian lifestyle and apparel brand focused on handcrafted, handwoven, and thoughtfully designed clothing and textiles. All products are sold through our official Website.

2. Eligibility to Use

By using this Website, you confirm that:

You are at least 18 years of age
You are legally capable of entering into a binding contract under applicable laws
You will use the Website only for lawful purposes

3. Account Registration

You may be required to create an account to place an order
You are responsible for maintaining the confidentiality of your account credentials
Dhaara Earth is not liable for any loss or damage arising from unauthorized use of your account

4. Product Information & Availability

We make every effort to display product details, colors, and descriptions accurately
Due to lighting, screen differences, and the handcrafted nature of our products, slight variations in color, texture, weave, or finish may occur
Such variations are inherent to handcrafted products and shall not be considered defects

All products are subject to availability and may be withdrawn at any time without notice.

5. Pricing & Payments

All prices are listed in Indian Rupees (INR) unless stated otherwise
Prices are inclusive of applicable taxes unless mentioned
Dhaara Earth reserves the right to modify prices at any time without prior notice

Payments are processed through secure third-party payment gateways. Dhaara Earth does not store your card or banking details.

6. Orders & Acceptance

Placing an order does not guarantee acceptance
Dhaara Earth reserves the right to cancel or refuse any order due to reasons including but not limited to stock unavailability, pricing errors, or suspected fraudulent activity
In such cases, any payment received will be refunded as per our Refund Policy

7. Shipping & Delivery

Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances
Dhaara Earth shall not be liable for delays caused by third-party logistics partners

Please refer to our Shipping Policy for detailed information.

8. Returns, Refunds & Cancellations

All returns, refunds, and cancellations are governed by our Return & Refund Policy, including the 3-day return window.

By placing an order, you acknowledge that you have read and agreed to this policy.

9. Intellectual Property

All content on this Website, including but not limited to logos, images, text, designs, graphics, and brand elements, are the intellectual property of Dhaara Earth and are protected under applicable copyright and trademark laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

10. User Conduct

You agree not to:

Use the Website for unlawful or fraudulent purposes
Violate any applicable laws or regulations
Interfere with the security or operation of the Website
Upload or transmit any harmful code or malware

Dhaara Earth reserves the right to restrict or terminate access for violations of these Terms.

11. Limitation of Liability

To the maximum extent permitted by law:

Dhaara Earth shall not be liable for any indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid by you for the product giving rise to the claim

12. Indemnification

You agree to indemnify and hold harmless Dhaara Earth, its founders, employees, and partners from any claims, losses, damages, or expenses arising out of your use of the Website or violation of these Terms.

13. Third-Party Links

The Website may contain links to third-party websites. Dhaara Earth is not responsible for the content, policies, or practices of such websites.

14. Force Majeure

Dhaara Earth shall not be held liable for failure or delay in performance due to events beyond reasonable control, including but not limited to natural disasters, strikes, pandemics, governmental actions, or logistics disruptions.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts in India.

16. Modifications to Terms

Dhaara Earth reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the revised Terms.